What is the Universal Service Fund?

The Universal Service Fund (USF) is a federal program managed by the Universal Service Administrative Company (USAC) under the direction of the Federal Communications Commission (FCC). Its primary purpose is to ensure that all Americans have access to affordable telecommunications services, including broadband internet and phone service, regardless of where they live.

The USF achieves this by providing discounts and support to eligible schools and libraries, rural health care providers, and low-income consumers. It is funded by contributions from telecommunications carriers that provide interstate and international services, not by taxpayer dollars directly.

How Does USF Support Lifeline and ACP?

The USF is the vital funding mechanism behind key programs that Phone Line Wireless helps facilitate, including:

  • Lifeline Assistance Program: This program provides discounts on phone and internet service for eligible low-income consumers, helping them stay connected to jobs, family, and emergency services.
  • Affordable Connectivity Program (ACP): A newer, larger program offering discounts on broadband internet service and connected devices for eligible low-income households, particularly crucial for bridging the digital divide.

Through these programs, the USF ensures that essential communication services are within reach for those who need them most, promoting equity and access across the nation.

Who Contributes to the USF?

Telecommunications companies that provide interstate and international services contribute to the USF. These contributions are typically collected from consumers through a line item on their phone or internet bill, often labeled as a "Universal Service Fee" or similar.

It's important to understand that this is not a government tax but a fee assessed on telecommunications companies to support these vital programs, as mandated by the FCC.

USF Programs and Goals

The USF consists of four main programs, each with a specific goal:

  • High-Cost Program: Supports the deployment and maintenance of telecommunications services in rural and high-cost areas.
  • Low-Income Program (Lifeline): Provides discounts on phone and broadband service for low-income consumers.
  • Schools and Libraries Program (E-Rate): Helps schools and libraries obtain affordable broadband and telecommunications services.
  • Rural Health Care Program: Ensures rural health care providers have access to advanced telecommunications and information services.

Learn More and Apply

If you believe you qualify for assistance through Lifeline or ACP, funded by the USF, we encourage you to check your eligibility.

Check Eligibility Apply Now Explore Programs

Official Resources

For more in-depth information about the Universal Service Fund, visit: