About TruConnect

TruConnect is a Lifeline Assistance Program provider that offers free wireless service and smartphones to eligible low-income households. The company focuses on providing flexible plans and excellent customer service to help families stay connected.

TruConnect offers both free phones and BYOD (Bring Your Own Device) options, giving customers flexibility in how they access their free Lifeline service. The company is committed to making communication accessible and affordable.

Quick Facts

  • Free Phones: Yes
  • Coverage: Nationwide
  • BYOD: Available
  • Monthly Cost: Free

Services & Plans

Free Monthly Service

Eligible customers receive free monthly wireless service with unlimited talk and text, plus free data. Flexible plans are available to meet different needs.

Free Smartphones

New customers can receive a free Android smartphone when they enroll, or they can bring their own compatible device to use with the service.

BYOD Option

TruConnect allows customers to bring their own device, providing flexibility for those who already have a compatible smartphone.

Eligibility Requirements

To qualify for TruConnect, you must meet one of the following criteria:

  • Your household income is at or below 135% of the Federal Poverty Guidelines
  • You participate in qualifying government assistance programs such as:
    • Medicaid
    • SNAP/EBT (Food Stamps)
    • SSI (Supplemental Security Income)
    • Federal Public Housing Assistance (FPHA)
    • Veterans Pension and Survivors Benefit
    • Or other qualifying programs

How to Apply

  1. Check Eligibility: Verify that you meet the income or program-based eligibility requirements for Lifeline.
  2. Gather Documents: Prepare proof of eligibility, such as benefit award letters or income documentation.
  3. Apply Online: Visit the TruConnect website or apply through the National Verifier.
  4. Receive Approval: Once approved, you'll receive your free phone (or instructions for BYOD) and service activation details.
  5. Activate Service: Follow the provided instructions to activate your phone and start using your free service.

Ready to Get Started?

If you're eligible for Lifeline assistance, TruConnect can help you get a free phone and wireless service. Apply today to stay connected!

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